ULCC is an ISO 9001:2008 certified firm and have a strong belief in setting the highest standards both for our internal processes, and for the services we provide to clients.
Certification to this internationally recognised quality management system demonstrates our ongoing commitment to service excellence, and are continuously looking for new and innovative ways to improve our business.
ULCC’s project delivery methodology is based on the PRINCE2 approach to project management as developed by the UK Government. We apply this methodology in the delivery of all our projects. This approach ensures that projects are delivered on time and on budget, meeting customer quality expectations.
ULCC has recently chosen to adopt the ITIL framework a set of best practices for Service Management. The ITIL framework guidance now informs all Service Management processes carried out by the ULCC operational support teams. Further enhancements of ULCC ITIL based Service Management capabilities are currently underway through our on-going Service Management Improvement Programme. ULCC has an ever growing number of ITILv3 certified individuals across all service areas.
Association for Learning Technology
Founded in 1993, ALT is registered charity and the UK's leading membership organisation in the learning technology field. Its purpose is to ensure that use of learning technology is effective and efficient, informed by research and practice, and grounded in an understanding of the underlying technologies, their capabilities and the situations into which they are placed.
ALT does so by improving practice, promoting research, and influencing policy, through bringing together practitioners, researchers, and policy makers in learning technology. Currently ALT has as members over 900 individuals and over 225 organisations, including universities, colleges, government departments, agencies, and software, hardware, and e-learning businesses.
Digital Preservation Coalition
The Digital Preservation Coalition (DPC) is an advocate and catalyst for digital preservation, enabling its members to deliver resilient long-term access to content and services, and helping them derive enduring value from digital collections. It raise awareness of the importance of the preservation of digital material and the attendant strategic, cultural and technological issues. The DPC is a not-for-profit membership organisation and supports its members through knowledge exchange, capacity building, assurance, advocacy and partnership. Its vision is to make our digital memory accessible tomorrow.
Universities and Colleges Information Systems Association
UCISA represents almost all the major UK universities and higher education colleges and has a growing membership among further education colleges, other educational institutions and commercial organisations interested in information systems and technology in UK education, providing a network of contacts and a powerful lobbying voice.